Legal Terms for Wallet and Account Access
Our Legal terms set the conditions for creating, using and closing an account, while also explaining what happens when account details need checking. Before access is granted, we may ask you to confirm the phone number connected to your account and provide details needed for an
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account decision. DANA, OVO, GoPay and QRIS appear as payment references in the cashier record, while bank transfer and virtual account entries may require matching account details. We keep payment and account records connected to the relevant transaction so a status question can be traced. Access
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depends on local law, and our service is available where local law permits. If a rule changes your ability to use a wallet, lobby or account function, the applicable terms and the account contact path are the right places to check. Read the current wording before
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opening an account or requesting a withdrawal.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.